ID Theft Awareness
Be informed... it's the best way to protect yourself against identity theft.
The security of your private information is very important to us. Floridian Community Bank will never provide your confidential information to any source not affiliated with the financial institution. We will also never ask you for personal information through email.
What is Identity Theft?
Identity theft occurs when someone uses your name, address, Social Security number (SSN), banking or credit card account numbers, passwords, or other personal information without your knowledge to commit fraud or other crimes. While online banking and e-commerce are very safe with built-in security features for your protection, to avoid identity theft you should always be careful about responding to unsolicited requests for your personal financial information via the Internet, email, phone or mail.
Be Informed. Don't get "Phished".
One of the most common forms of stealing your banking account information is through a process called "phishing". This is a scam that uses email to deceive you into disclosing personal information.
How to spot "phishing":
It's easy to spot a scam... if you know what to look for.
- The email and linking Website may appear authentic. It may look just like our Website.
- It may ask you to "update" or "validate" your account information. Floridian Community Bank will never ask for private information by email or unsecured Website.
- Often it will threaten some consequence if you don't respond.
Steps to avoid being "phished".
If you receive a suspicious email from Floridian Community Bank requesting personal information such as Social Security Number, banking and credit card numbers, user names and passwords, follow these important guidelines:
- Do not reply to the email, even if it appears urgent.
- Do not use the links from the email to open any Web page.
- Alert Floridian Community Bank immediately at 954-434-8050 . Don't call any phone numbers appearing on the email.
Even though the laws are on your side, it's wise to take an active role in protecting your information.
If you think you've been Phished, here's what to do now:
- Contact Floridian Community Bank immediately.
- Place a fraud alert on your credit report with the three major credit bureaus. Also request to review your credit reports for suspicious activity at that time.
- Equifax: 1-888-766-0008
- Experian: 1-888-397-3742
- Trans Union: 1-800-680-7289
- Close the accounts that you know or believe have been tampered with or opened fraudulently.
- File a complaint with the Federal Trade Commission: http://www.ftc.gov/bcp/edu/microsites/idtheft2012/
- File a report with local police.
- Davie: 954-434-8050
- Boca Raton: 561-226-0730
- Juno Beach: 561-630-5778
- Delray Beach: 561-496-2690
- Wellington: 561-333-5773
For additional branch phone numbers, addresses or contact emails, please visit the Branches page.
Please contact your branch for questions or further assistance on your accounts or online banking.
To report a lost or stolen debit card after normal banking hours please call our Support Center at 1-866-546-8273.